Q. Do we need to book ahead?
Yes you do, especially in the weekends.
Frequently asked questions
Q. Can I bathe while pregnant?
Yes you can however it is not recommended you bathe in the first trimester of your pregnancy. If approved by your midwife or doctor you can bathe in the second and third trimester. Please inform the staff so we can provide a thermometer and keep the water below 38 degrees. We don’t recommend bathing for more than 30 minutes. However, you may do so at your discretion. Remember to bring water with you and stay hydrated.
Q. Does spa admission get us into the outdoor pools?
No we are separate facilities. See swimzonepools.co.nz.
Q. Do you offer accommodation?
We don’t offer accommodation but there a number of accommodation options nearby. See tearohanz.co.nz.
Q. Can I bring a baby to bathe?
Yes you can, we recommend you keep the tub below 38 degrees Celsius and don’t take them in for more than 30 minutes. We recommend you keep your head above the water.
Q. Is there anything we need to bring?
It pays to bring towels with you or you can hire them for $5 each. It gets hot in the tub so it’s a good idea to bring a drink bottle.
Q. Can I hire swimsuits or shorts?
No we only hire towels.
Q. Can I go straight into a spa after walking up the mountain?
If you’ve walked to the top of the mountain we recommend having a rest and something to eat and drink before getting in the spa, it’s important you’re well hydrated.
Q. Can I purchase a gift voucher online
Yes, you can purchase vouchers for a variety of spas and treatments. Click here to view the selection.
Q. Is it okay to eat before bathing?
Yes we recommend you eat at least two hours before bathing.
Q. Do you add any chemicals to the water?
No our mineral water comes straight from the geyser at 92 degrees Celsius. We do use the town supply to cool the water.
Q. Are you open on public holidays?
We’re open every day except Christmas day.
